WHEN YOU ORDER FROM OUR WEBSITE, YOU ARE AGREEING TO OUR POLICIES.
Due to sanitary reasons and most products being customized, EVERYTHING is FINAL sale.
ALL SALES ARE FINAL. NO REFUNDS. NO RETURNS. NO EXCHANGES.
We ONLY offer exchanges if it is OUR (Simonsayz Creations) error or if the order arrives damaged. Contact us within 48 hours of order being delivered with your order number, picture of damaged item, and the name of the product damaged or was suppose to receive.
Disclaimer: We CANNOT guarantee that we will exchange or accept your return product.
Once your order is place, you have up to 30 minutes to cancel the order. After timeframe has passed, all orders are FINAL SALE.
PLEASE VERIFY ENTERED ADDRESS before submitting your order, as we (Simonsayz Creations) is NOT RESPONSIBLE for any damaged, lost or stolen packages.
If you feel something needs to be returned/exchanged, please email us at email@example.com within 3 days of receiving your order to discuss.